Exercises page 23

 5 Listen and repeat the words in colour. Then copy and complete the sentences. 

1. It's  important to follow instructions when you assemble a computer. That way, you won't make any mistakes.

2. Make sure you back up your data every day, in case you get a virus.

3. You need to install anti-virus software to protect the system.

4. Invent a new password with 10 letters and numbers.

5. If the computer crashes when you're working on something, you may lose all your information.

6. The file has probably been deleted, but let me see if I can recover it.

6 Liste and repeat the words in colour. Then choose the correct answer. 

1. When I work off-site/on-site, I have to drive to different places.

2. Let's use the stairs/lift. The meeting is on the 30th floor.

3. The keys are ready for you to collect from the hotel reception/ground floor.

4. Pay for your car parking at the entrance/exit when you leave.

9 Match A to B to form sentences.

A

1. You need to run a virus h.

2. My office is at the end of the d.

3. The office building is on your a.

4. I'll meet you outside the sports g.

5. My sister works at the post b.

6. The library is next to the train f.

7. Just insert the disc and follow the c.

8. At the end of the day, make sure you do a e.

B

a. left

b. office

c. instructions

d. corridor

e. backup

f. station

g. centre

h. scan

You need to run a virus scan.

My office is at the end of the corridor.

The office building is on your left.

I'll meet you outside the sports centre.

My sister works at the post office.

The library is next to the train station.

Just insert the disc and follow the instructions.

At the end of the day, make sure you do a backup.

Exercises page 21

5 Listen and repeat the words in colour. Then copy and complete the sentences. 

1. You use the power button to switch the computer on.

2. You use the volume control to turn the sound up or down.

3. I think there's a loose connection in the switch. Sometimes it works and sometimes it doesn't.

4. Go to the control panel and click on the sound icon, then click on internal speaker.

5. If you selecte the mute box, you won't be able to hear anything.

6. A no signal message means the computer is not connected to the monitor.

6 Liste and repeat the words in colour. Then choose the correct words. 

1. You have to log off/press and hold the Control key and P to print.

2. To reinstall/restart the computer, try pressing the power button again.

3. Before you open the computercase, make sure/reconnect to switch off the power supply.

4. Every so often, the computer freezes/reopens. It just stops in the middle of what you're doing.

5.The graphics card is broken. You'll have to replace/shut down it.

7 The words and phrases in bold are in the wrong sentences. Write the sentences correctly in your notebooks.

1. You should reinstall your e-mail account when you're finished.

2. My computer went for repair and now I must reconnect some programs.

3. Now, the fan isn' working. I have to shut down the case.

4. Check the cable and then log off the mouse to the keyboard.

5. At the end of the week, please reopen all the computers in the office.

1. You should log off your e-mail account when you're finished.

2. My computer went for repair and now I must reinstall some programs.

3. Now, the fan isn' working. I have to reopen the case.

4. Check the cable and then reconnect the mouse to the keyboard.

5. At the end of the week, please shut down all the computers in the office.

8 Choose the correct answer.

1. The reason you can't hear anything is because you have selected the c.

a. control panel

b. power button

c. mute box

2. If you want the music louder, turn it up using the b.

a. loose connection

b. volume control

c. no signal message

3. Before you close the file, a you save all the changes you have made.

a. make sure

b. shut down

c. reconnect

4. The monitor wasn't working, so we b it with a new one.

a. reinstalled

b. replaced

c. reopened

5. If you a these three keys, you will be able to shut down the computer.

a. press and hold

b. log off

c.restart

Unit 5 Vocabulary

 

Unit 5 Vocabulary

TROUBLESHOOTING

control panel = panell de control                no signal message = missatge sense senyal

loose connection = connexió dèbil             power button = botó d'encesa

mute box = caixa de silenci                        volumen control = control de volum

VERBS

freeze = congelar                                            reinstall = reinstal·lar/tornar a instal·lar

log off = tancar sessió                                     reopen = tornar a obrir

make sure = assegurar-se                              replace = tornar a col·locar/substituir

press and hold = pressionar i mantenir           restart = reiniciar

reconnect = tornar a connectar                       shut down = tancar

TROUBLESHOOTING

anti-virus software = programa anti-virus                     lose = perdre

back up = còpia                                                            password = contrasenya

follow instructions = seguir instruccions                       recover = recuperar

PLACES AROUND TOWN

airport = aeroport                                                     off-site = fora del lloc

department store = grans magatzems                     on-site = en el lloc

entrance = entrada                                                  post office = oficina de correus

exit = sortida                                                            reception = recepció

factory = fàbrica                                                       shopping centre = centre comercial

ground floor = planta baixa                                      sports centre = centre esportiu

library = biblioteca                                                    stairs = escales

lift = ascensor                                                           train station = estació de tren

DIRECTIONS

at the end of the corridor = al final del passadís       opposite = contrari/davant per davant

go straight = anar recte                                             turn left/right = girar a l'esquerra/la dreta

on your left/right = a la teva esquerra/dreta

Extra!

assist = assistir                                                    maintenance = manteniment

at the traffic lights = als semàfors                        manual = manual

breakdown = aviar                                               performance = rendiment

corrupt files = fitxers corruptes                            problem solving = resolució de problemes

cross the road = creuar la carretera                    recovery = recuperació

debugging = depuració                                        reset = restablir

diagnose = diagnosticar

take the first left/right = agafar la primera a l'esquerra/la dreta

Exercises page 19

 5 listen and repeat the words in colour in A. Then match them to their definitions in B.

A

1. portable c

2. superfast e

3. dependable d

4. compact b

5. sturdy a

B

a. built to be strong 5

b. using a small space 4

c.easy to carry around 1

d. not likely to fail 3

e. very speedy 2

Portable: easy to carry around.

Superfast: very speedy.

Dependable: not likely to fail.

Compact: using a small space.

Sturdy: built to be strong.

6 Liste and repeat the words in colour. Then choose the correct answers to complete the reviews.

The computer has got a great 1. wide screen (27") monitor-ideal for graphics programs and gaming. It is 2. simple to use and 100% 3. secure because of its modern security system.

The 4. all-in-one printer-scanner-photocopier is a 5. practical solution for traveling or for offices with limited space.

7 Copy and complete the review below with the words not used in Exercise 6.

Nice and 1. flexible for working everiwhere! 

The new 2. slimline tablet (0.5cm) has got 3. built-in Wi-Fi, for Internet connection on the go. Its 4. high-resolution screen is perfect for doing graphics work. It really is a 5. top-of-the-range model.

8 Listen and repeat the words in colour. Then use them to complete the text.

She needs something that is 1. user-friendly it's no use buying her a computer that is too 2. complicated to use.

Look for something that is simple to use and 3. reliable - you don't want a computer that gives her problems all the time.

She won't need a 4. powerful computer because I imagine she will only use it for basic things. I would think about getting her an 5. ergonomic mouse, so that it's easier for her hands.

9 Which adjectives in Exercises 5-8 can describe the items below?

A laptop: sturdy, portable, powerful, compact

A printer: superfast, compact, practical, dependable

A mouse: ergonomic, portable, user-friendly, simple

A smartwatch: practical, top-of-the-range, superfast, portable

Exercises page 17

5 listen and repeat the words in colour in A. Then match them to their meanings in B.

A

1. price f

2. quality e

3. payments a

4. give a discount d

5. out of stock c

6. goods b

B

a. sums of money to pay over times 3

b. items 6

c. having no more, completely sold out 5

d. offer for less money 4

e. how good something is 2

f. how much you pay for something 1

price how much you pay for something.

quality how good something is.

payments sums of money to pay over times.

give a discount offer for less money.

out of stock having no more, completely sold out.

goods items.

6 Liste and repeat the words in colour. Then copy and complete the invoice using the words below.

1. Invoice    2. Quantity    3. Price per unit    4. Subtotal    

5. VAT    6. Delivery date    7. Payment date

7 Listen and repeat the words in colour. Then use them to complete the mini-dialogues.

A

Customer: Do I need to pay for 1. postage and handing?

Salesperson: No. That's included in the price.

Customer: Can I 2. charge it?

Salesperson: Yes, madam, if you've already got an 3. account with us.

B

Salesperson: There's a small charge for 1. shipping the item direct to your home.

Customer: That's fine. What's the final total?

Salesperson: £375. Do you pay by 2. cheque?

Customer: no, I haven't got my cheque book, and I certainly haven't got £375 in 3. cash! Could I pay by 4. credit card?

Salesperson: Sure.

Unit 4 Vocabulary

 

 Unit 4 Vocabulary

ORDERING

delivery date = data de lliurament            payment date = data de pagament

quality = qualitat                                       give a discount = donar un descompte

payments = pagaments                            quantity = quantitat

goods = mercaderies                               price = preu

subtotal = subtotal                                    invoice = factura 

price per unit = preu per unitat                 VAT = IVA

out of stock = esgotat

PAYMENTS

account = compte                                    credit card = targeta de crèdit

cash = efectiu                                          postage and handing = franqueig i lliurament

charge it = cobra-ho                                shipping = enviament

cheque = xec

ADJECTIVES

all-in-one = tot en un                              high-resolution = alta resolució

slimline = esvelta                                    built-in = incorporat 

portable = portàtil                                   sturdy = robust

compact = compacte                              powerful = poderós

superfast = superràpid                           complicated = complicat

practical = pràctic                                   top-of-the-range = alta gamma

dependable = fiable                                reliable = fiable

user-friendly = fàcil d'utilitzar                  ergonomic = ergonòmic 

secure = segur                                       wide screen = pantalla ampla

flexible = flexible                                    simple = simple

Extra!

accessible = accessible                               sophisticated = sofisticat

compatible = compatible                              spare parts = recanvis

convenient = convenient                              special offer = oferta especial

delivery fee = quota de lliurament                specialised = especialitzat

place an order = fer una comanda               stocktaking = inventari

reduction = reducció                                    supply chain = cadena de subministrament

shortage = escassetat                                 warehouse = magatzem

Exercises page 15

 5 listen and repeat. Then match the words to the pictures.

1. microphone

2. printer

3. speakers

4. projector

5. headset

6. scanner

7. gaming controller

8. webcam

9. stylus pen




6 Listen and repeat the words and phrases in colour. then copy and pomplete the sentences.

1. It's got a touch screen, so you don't need to use a mouse.

2. I can't reach the switch; please pass me the remote control.

3. If you've got a USB charger, you can charge your phone on my computer.

4. We need a barcode scanner to read all the shop's prices.

5. Hand in your homework to your teacher on a flash drive.

7 Listen and repeat the words and phrases in colour. Then match the sentences in A to B.

A

1. That model is obsolete. c.

2. Can you please order a new flash drive for me? a.

3. The fax machine is broken. e.

4. We're overstocked with mouses. b.

5. We need to reorder with that supplier. g.

6. We've run out of USB chargers. d.

7. The printer has run low on ink. f.

B

a. Mine is full. 2.

b. There are 97 in this box! 4.

c. They don't make or use it any more. 1.

d. We didn't bring enough to the trade exhibition. 6.

e. It's not reciving information again. 3.

f. I can't see the words properly. 7.

g. We last ordered with them three months ago. 5.

1. That model is obsolete. They don't make or use it any more.

2. Can you please order a new flash drive for me? Mine is full.

3. The fax machine is broken. It's not reciving information again.

4. We're overstocked with mouses. There are 97 in this box!

5. We need to reorder with that supplier. We last ordered with them three months ago.

6. We've run out of USB chargers. We didn't bring enough to the trade exhibition.

7. The printer has run low on ink. I can't see the words properly.

8 Read the e-mail to the IT department. Complete the sentences with words from the exercises above.

Dear Zoe,

Thanks for your help and cooperation with the annual inventory:

All of the 1. obsolete hardware is going to be replaced over the next 12 months.

In addition, the sales staff need two new 2. touch screens for their presentations to their customers.

We have ordered a box of 3. headsets and 4. microphones to improve sound quality for the help desk.

We have to replace the colour 5. printer in the art department because it is 6. broken and it costs too much to fix.

The webcams we ordered last month haven't arrived, so we are going to  7. reorder them.

John Worth

IT Manager